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Privacy Policy

Your privacy matters to us. Here's how pyranelivoxa protects and manages your personal information.

Last Updated: March 15, 2025

Information We Collect

pyranelivoxa collects various types of information to provide you with our household budgeting services. When you create an account or use our platform, we gather details that help us deliver personalized financial management tools.

Personal Information

  • Full name and email address during account registration
  • Financial data you choose to input for budgeting purposes
  • Device information and browser details for security
  • IP addresses and location data to prevent fraud
  • Communication preferences and contact history

Important Note: We only collect information that directly supports your budgeting experience. You control what financial data you share with our platform.

Data Type Purpose Retention Period
Account Details Service delivery and authentication Duration of account plus 3 years
Financial Data Budget calculations and insights Until deletion requested
Usage Analytics Platform improvement 24 months maximum
Communication Records Support and service history 7 years as required by law

How We Use Your Information

Your information serves specific purposes within our household budgeting platform. We've designed our data practices around the principle of purpose limitation – meaning we only use your information for the reasons we've outlined here.

Primary Uses

Account management forms the core of our data usage. When you log in, update settings, or modify your budget categories, we use your personal details to maintain account security and provide seamless access to your financial tools.

Budget calculations require the financial information you provide. Our algorithms analyze your income and expense patterns to generate insights, track spending trends, and suggest budget adjustments. This processing happens in real-time to give you current financial snapshots.

Communication and Support

We use contact information to send service updates, security alerts, and respond to support requests. This includes notifications about new features, maintenance schedules, or changes to our terms that might affect your experience.

Data Minimization: Under Australian Privacy Principles, we collect only information that's reasonably necessary for our budgeting services. We don't gather data for unrelated marketing purposes.

Legal and Compliance Requirements

Australian financial services regulations require certain record-keeping practices. We maintain transaction logs and communication records to comply with these obligations while protecting your privacy rights under the Privacy Act 1988.

Information Sharing and Disclosure

pyranelivoxa operates on a principle of minimal information sharing. We don't sell personal data to third parties or use your financial information for advertising purposes outside our platform.

Service Providers

We work with carefully selected service providers who help deliver our budgeting platform. These include cloud hosting services for secure data storage, payment processors for subscription management, and analytics tools for platform performance monitoring.

Each service provider signs binding agreements that limit their use of your information to specific purposes. They cannot access your complete financial picture – only the data segments necessary for their particular service function.

Legal Disclosures

Australian law may require information disclosure in specific circumstances. These include court orders, regulatory investigations, or situations involving serious criminal activity. We evaluate each request carefully and provide only information that's legally mandated.

Cross-Border Transfers: Some data processing occurs outside Australia through our cloud infrastructure. All international transfers comply with Australian Privacy Principle 8 and include appropriate safeguards.

Business Transfers

In the unlikely event of a business sale or merger, your information would transfer to the new entity. We would notify you of any such change and ensure the new owner maintains equivalent privacy protections.

Your Privacy Rights

Australian privacy law grants you specific rights regarding your personal information. Understanding these rights helps you maintain control over your data within our budgeting platform.

Access Rights

Request a copy of all personal information we hold about you, including financial data, account details, and communication records.

Correction Rights

Update incorrect information in your account or request corrections to data we cannot modify directly through your dashboard.

Deletion Rights

Request deletion of your personal information, subject to our legal record-keeping obligations and active service requirements.

Complaint Rights

Lodge complaints about our privacy practices with us directly or with the Australian Privacy Commissioner.

Exercising Your Rights

To exercise any privacy rights, contact our privacy team using the details provided at the end of this policy. Most access and correction requests can be processed within 30 days. Complex requests involving extensive data searches may require additional time.

We verify your identity before processing requests to protect against unauthorized access. This typically involves confirming details associated with your account or providing identification documents for major data requests.

No Cost Access: We don't charge fees for standard access requests. However, if you request multiple copies of extensive records within a short period, reasonable administrative costs may apply.

Data Security and Protection

Protecting your financial information requires multiple layers of security. pyranelivoxa implements both technical and organizational measures designed to prevent unauthorized access, data breaches, and information misuse.

Technical Safeguards

All data transmissions use TLS 1.3 encryption, ensuring information remains protected as it travels between your device and our servers. Our database systems employ AES-256 encryption for stored data, with separate encryption keys managed through secure key management systems.

Access controls limit who can view your information within our organization. Employees receive access only to data necessary for their specific job functions, and we maintain detailed logs of all data access activities.

Organizational Measures

Our staff complete regular privacy training that covers Australian privacy law requirements and proper data handling procedures. Background checks and confidentiality agreements provide additional protections against internal privacy risks.

We conduct regular security assessments of our systems and third-party providers. These audits identify potential vulnerabilities and ensure our protective measures remain effective against evolving threats.

Incident Response

In the event of a data breach that could result in serious harm, we follow Australian notification requirements. This includes notifying affected individuals and the Privacy Commissioner within required timeframes, typically within 72 hours of discovering the breach.

Your Security Role: You can enhance security by using strong passwords, enabling two-factor authentication, and logging out of shared devices. Report any suspicious account activity immediately.

Data Retention and Deletion

We retain your information only as long as necessary for service delivery, legal compliance, or legitimate business purposes. Different types of data have varying retention periods based on their function and regulatory requirements.

Active Account Data

While your account remains active, we maintain all information necessary to provide budgeting services. This includes your financial data, account preferences, and usage history. You can delete specific budget entries or categories at any time through your dashboard.

Post-Closure Retention

After account closure, we retain certain information for legal and business purposes. Financial transaction records may be kept for seven years to comply with Australian taxation and corporate law requirements. Personal identifiers are typically deleted within 90 days of account closure unless longer retention is legally required.

Automatic Deletion Processes

Our systems automatically delete various types of temporary data according to predetermined schedules. Session logs are removed after 30 days, marketing analytics after 24 months, and support chat records after three years.

Deletion Requests: You can request immediate deletion of most personal information, though some data may need to be retained for legal compliance. We'll explain any retention requirements when processing your request.

Secure Disposal

When we delete information, we use secure deletion methods that prevent data recovery. This includes cryptographic deletion of encrypted data and multi-pass overwriting of storage media before hardware disposal.

Cookies and Tracking Technologies

pyranelivoxa uses cookies and similar technologies to enhance your budgeting experience and maintain platform functionality. Understanding these technologies helps you make informed decisions about your privacy preferences.

Essential Cookies

These cookies are necessary for basic platform operation. They manage your login sessions, remember your dashboard preferences, and ensure security features function properly. You cannot disable essential cookies without affecting core budgeting functionality.

Analytics and Performance

We use analytics cookies to understand how users interact with our platform. This information helps us identify popular features, detect usability issues, and plan improvements. These cookies collect aggregated usage patterns rather than detailed personal behavior.

Preference Management

You can control non-essential cookies through your browser settings or our cookie preference center. Most browsers allow you to block or delete cookies, though this may affect some platform features.

Cookie Lifespan: Session cookies expire when you close your browser, while persistent cookies may last up to 24 months. We regularly review cookie usage and delete unnecessary tracking technologies.

Third-Party Technologies

Some cookies come from third-party services we use, such as analytics providers or payment processors. These providers have their own privacy policies governing cookie usage, which we encourage you to review.

International Data Transfers

Our budgeting platform uses cloud infrastructure that may process your information outside Australia. These cross-border transfers receive careful attention to ensure your privacy rights remain protected regardless of data location.

Transfer Safeguards

All international data transfers comply with Australian Privacy Principle 8. We use approved safeguard mechanisms including standard contractual clauses, adequacy decisions, and binding corporate rules with our service providers.

When selecting international vendors, we evaluate their privacy laws and data protection standards. We only work with providers in countries that offer adequate protection or who agree to contractual protections that meet Australian privacy standards.

Data Processing Locations

Your information may be processed in data centers located in Singapore, Ireland, or the United States. These locations are chosen for their robust privacy frameworks and strong data protection infrastructure.

Your Rights Remain: International processing doesn't diminish your privacy rights. You can still access, correct, or request deletion of your information regardless of its processing location.

Government Access

Some countries where we process data may have laws allowing government access to personal information. We actively monitor these legal developments and adjust our data processing arrangements when necessary to maintain privacy protections.

Children's Privacy

pyranelivoxa's household budgeting platform is designed for adults managing their own finances. We don't knowingly collect personal information from children under 13, and our services aren't directed toward young users.

Age Verification

Our terms of service require users to be at least 18 years old or the age of majority in their jurisdiction. Account registration includes age confirmation, though we don't require identity document verification for this purpose.

Family Account Features

Some budgeting features allow family expense tracking, but these tools focus on household financial management rather than individual children's data collection. Parents remain responsible for any family financial information they choose to input.

Parental Concerns: If you believe we've inadvertently collected information from a child under 13, contact us immediately. We'll investigate and delete any inappropriate data collection.

Educational Content

Our financial literacy resources might be suitable for teenagers learning about budgeting, but we don't track or collect information about visitors viewing this content unless they create accounts.

Updates and Changes

This privacy policy reflects our current data handling practices as of March 2025. We review and update our privacy practices regularly to ensure they remain effective and compliant with evolving privacy laws.

Notification of Changes

Significant privacy policy changes will be communicated through multiple channels. We'll send email notifications to active users, display prominent notices on our platform, and update the "last modified" date at the top of this policy.

For substantial changes that affect how we collect or use your information, we may request explicit consent or provide opt-out opportunities before implementing new practices.

Change Categories

Minor updates like clarifications or contact information changes may not trigger individual notifications. However, changes affecting your rights, new data collection practices, or alterations to sharing arrangements will always be communicated directly.

Review Recommendation: We encourage periodic review of this privacy policy, especially when you see update notifications. Understanding our current practices helps you make informed decisions about your account.

Version History

Previous versions of this privacy policy are available upon request. This can help you understand what changes have occurred and how they might affect your existing data or account settings.

Contact Our Privacy Team

Questions about this privacy policy or your personal information? We're here to help.

Email: info@pyranelivoxa.com

Phone: +61417827805

Address: 131-139 Currie St, Adelaide SA 5000, Australia

We respond to privacy inquiries within five business days and aim to resolve most concerns within 30 days.